The Flexibility of Open Source: A Case Study of a large Corporate Intranet

by Matt Hamilton on Dec 14, 2009
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Last week I presented a case study talk at IMS 2009 in London. The talk was entitled 'The Flexibility of Open Source: A Case Study of a large Corporate Intranet'.

The slidecast with audio is below, or you can download the PDF version of the slides, or the MP3 version of the audio.

Abstract

The advantages of Open Source systems go beyond simple cost savings. Content management by its very nature requires a significant level of customisation and integration to meet business requirements. By not prohibiting the inspection and modification of the source code, Open Source enables a level of flexibility not available with proprietary systems.

This talk will present a case study of the process one corporation, Belron, went through in the development of a corporate Intranet based on Plone. Belron is the world's largest vehicle glass repair and replacement company, owning some of the best known brands in the industry including Carglass, Autoglass, O'Brien and Safelite. Belron employs more than 19, 500 people working in 28 countries worldwide.

In this talk you will see how the flexibility of Open Source allowed an initial modest Intranet to adapt and grow over time to an organisation's evolving requirements, and the development of multiple sub-sites, specific business processes and multilingual support. You will also see how Open Source's licensing model allows un-fettered growth and deployment of the Intranet to multiple countries.

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